Moped, eBikes, and Scooters: All e-mobility rides ship for a flat rate of $49. At SWFT, everyone has a seat, so we’ve kept our prices as accessible as possible, and that includes shipping. We offer shipping via FedEx of UPS within the continental US (this excludes Hawaii, Alaska, and US territories).

Parts: Shipping costs for parts vary depending on item size and delivery location.  Add the item to your cart, enter the shipping address, and the shipping cost will be calculated.


Changed your mind? We got you.

  • Moped, eBikes, and Scooters: Returns are accepted on new unopened units within 15 days of the delivery date.
  • Parts: Returns are accepted on new unused parts within 30 days of the delivery date.

Please submit a request here. We’ll follow up shortly to provide return instructions.

A few things to keep in mind before submitting a return request:

  • SWFT will only accept packages that have an RMA number written on the outside of the package.
  • We stand by the quality of our products and therefore do not accept returns on used or opened products. 
  • To be eligible for a return, the product must be unused, free from dirt, dust, or any fragrances/odors, and in the same packaging and condition that you received it. 
  • The box must be sealed and unopened. Please ship your product back in its original box. A 10% processing fee will be applied.
  • Original shipping charges are non-refundable. Customers are responsible for all shipping costs if you choose to return your e-bike.  
  • Once your return is processed at our warehouse, you can expect a refund to your method of payment within 3-5 business days.

If you are experiencing any issues with your order, please contact us here and we'll be happy to help you!